Terms and Policies

Thank you for your interest in my art. I am committed to creating a unique experience for all my visitors, and that includes shopping on my website. If you have any questions, please contact me and I'll do my best to answer them all.

Every care has been taken to show the artwork as accurately as possible with regard to size and colour. The images you see online may differ from the actual artwork due to slight variations between browsers, devices and screen settings.

Payment:

My website is powered by Ionos 1&1 and my shop securely processes payments through PayPal or Stripe in British Pounds Sterling. You can use the PayPal service to pay with your regular debit or credit card.

Shipping:

Shipping cost is included in the price of the artwork for deliveries in the United Kingdom. For other destinations it will be estimated at checkout based on the size of the work and your location. I will ship your order within 5 working days of purchase, safely packed. If you want me to include a gift message, please let me know in the "Order comments" section upon checkout.

I ship worldwide using courier services that include insurance and tracking. Transit times vary depending on the destination. You purchase may be subject to import duties and taxes, which are at your own expense and are not included in the price you paid for the artwork.

Returns:

I want you to be delighted with my artwork, but If you are not happy with your purchase, please contact me within 14 days of delivery to arrange a return. Once I receive the return in good conditions, I will process the refund. I recommend purchasing insurance for your return. Please note that shipping costs are non-refundable and you are responsible for the cost of the return shipping.

If you receive a work that has been damaged in transit, please document it with photographs and contact me within 5 days of delivery.

Privacy:

When you purchase from my shop, your private information is protected by Ionos 1&1 secure servers, which host my site, and by the secure servers of Stripe and Paypal, the companies which process your payment.

Copyright:

I retain the copyright for each of my images. Reproduction rights are not included with the purchase of physical art. Thank you for respecting my art.

Governing Law:

These terms are governed by English law.

Nataliya Mykhalova © 2021. All rights reserved.